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About FirstCitiBank

Learn more about our vision and mission

Who We Are

FirstCitiBank commenced operations in January 2018 following years of research into digital payment solutions. Today, we're one of the leading digital wallet providers with millions of users across Asia, Europe, and The United States of America.

We offer a wide range of financial services to individuals and businesses worldwide. As a further commitment to the growth of the global digital economy, FirstCitiBank focuses in particular on providing accessible financial tools to underserved markets and small businesses. We are driven by the vision to be the digital wallet of choice for all and this is at the core of all that we do.

Our offices are located across ASIA, EUROPE, and USA, ensuring we provide 24/7 service to our global customer base.

1.5M+

Active Users

150+

Countries Served

$2B+

Transactions Processed

FirstCitiBank Team

Our Vision & Mission

Our Vision

To be a financially viable, independent digital wallet that is committed to improving the quality of life of the communities we serve around the world.

Our Mission

To attain the highest levels of customer advocacy, be a great place to work and deliver superior and sustainable returns to our shareholders.

Our Core Values

Teamwork

All staff within FirstCitiBank work together to ensure our commitments to stakeholders are delivered.

Passion

We are driven by the desire to exceed the qualitative and quantitative expectations of our customers.

Resourcefulness

Our people are ingenious and imaginative in seeking solutions to issues and creating innovative financial tools.

Integrity

Our people are forthright in all their dealings with internal and external customers and partners.

Dependability

FirstCitiBank' stakeholders can always count on our reliability and loyalty in every transaction.

Excellence

We seek to create and raise standards in our dealings, exceptionally surpassing expectations in service delivery.

Empathy

FirstCitiBank holds itself to the enduring principle of showing respect and compassion to all users and partners.

We play by the rules

At FirstCitiBank, we believe in transparent operations that adhere to all regulatory requirements across our operating regions. Our commitment to ethical practices and responsible financial services has made us a trusted partner for individuals and businesses worldwide.

Meet Our Leadership

Alexander Morgan

Alexander Morgan

CEO & Founder

Olivia Zhang

Olivia Zhang

CTO

Raj Patel

Raj Patel

Chief Financial Officer

Elena Kowalski

Elena Kowalski

Head of Global Operations